ALERT

* * * Important Update for iLab Users * * *

New Support System Now Live: We are pleased to share that the new iLab Help Desk platform is now live as of January 14th, 2026.

The ‘Help’ link in iLab now opens an email through the new ticketing system. For details, please visit our Help Site article: Submit and Track Support Requests in the Portal.


Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.

About

Scientific Storeroom East

 

Scientific Storeroom East

Overview of Services

We carry a wide variety of items catering to chemistry and engineering labs as well as molecular biology research. We also carry office and cleaning supplies.

Staff

Ron McKinney- Director

Lan Dong- Research Specialist

Ashley Garcia- Storekeeper II

Angela Johnson- Graduate Assistant

Sreejit Ghosh- Graduate Assistant 

 

Location 

Hours Location

10am- 2pm

 Tue-Thur

SES

Room 4320

 

Links & Resources

  1. External User Registration https://rrc.uic.edu/get-started/crosslab-ilab-registration/user-registration/lab-member-registration/external-user-registration/
  2. Internal PI Registration: https://rrc.uic.edu/get-started/crosslab-ilab-registration/user-registration/pi-registration/
  3. Internal Business Manager Registration: https://rrc.uic.edu/get-started/crosslab-ilab-registration/user-registration/business-manager-and-user-registration-2/
  4. Internal Lab Member Registration: https://rrc.uic.edu/get-started/crosslab-ilab-registration/user-registration/lab-member-registration/
  5. Managing Lab Members: https://rrc.uic.edu/get-started/crosslab-ilab-registration/managing-lab-members/
  6. Primary Financial Contact Setup: https://rrc.uic.edu/get-started/crosslab-ilab-registration/primary-financial-contact-setup/
  7. Managing INTERNAL Payment Methods: https://rrc.uic.edu/get-started/crosslab-ilab-registration/managing-cfoapls/internal-payments/
  8. Managing EXTERNAL Payment Methods: https://rrc.uic.edu/get-started/crosslab-ilab-registration/managing-cfoapls/external-payments/

Contacts

Name Role Phone Email Location
Ron McKinney
Director
 
5-7065
 
mckinney@uic.edu
 
835 S. Wolcott Rm A304
 
Ashley Garcia
Storekeeper II
 
6-7674
 
ashgca@uic.edu
 
835 S. Wolcott Rm A305