ALERT

**Important for iLab Users**

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Quick links: Help Site | Agilent - iLab Community | System Status


Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, February 16th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.

About

Administrative Support Core

 

Overview of Services

Research Resources Center Administartion strives to provide administrative support to all RRC units as well as our units' clients.

To find step by step instructions on registration, payments, member management, and more, please visit our help site: https://rrc.uic.edu/get-started/

Leadership and Staff

Tarra Bollinger, Administrative Assistant 

Location and hours of operation

Hours      Location

9 am - 5 pm

     Administrative Offices Building
     Suite 310

Links and Resources

  1. Informational site: rrc.uic.edu
  2. Getting Started help site: https://rrc.uic.edu/get-started/

Contacts

Name Role Phone Email Location
Tarra Bollinger
Administrative Assistant
 
312-996-1216
 
tbolli1@uic.edu
 
AOB Suite 310
 
Accounts Receivable (RRC ONLY)

 

 
rrcbilling@uic.edu
 

 
Accounts Payable (RRC ONLY)

 

 
rrcpurchasing@uic.edu
 

 

Available Equipment and Resources

Equipment

Name Price

Map


https://goo.gl/maps/4k9kAbmC9gS2