ALERT

ATTENTION ⚠️

In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Friday, July 4th, 2025. We will resume regular U.S. support hours on Monday, July 7th, 2025. EU and APAC Support will remain open during this time. For urgent matters, please add "Urgent" to the ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.

Administrative Support Core

Overview of Services

Research Resources Center Administartion strives to provide administrative support to all RRC units as well as our units' clients.

To find step by step instructions on registration, payments, member management, and more, please visit our help site: https://rrc.uic.edu/get-started/

Leadership and Staff

Tarra Bollinger, Administrative Assistant

Location and hours of operation

Hours	Location
9 am - 5 pm	Administrative Offices Building Suite 310

Links and Resources

Informational site: rrc.uic.edu
Getting Started help site: https://rrc.uic.edu/get-started/

Contacts

Name	Role	Phone	Email	Location
Tarra Bollinger	Administrative Assistant	312-996-1216	tbolli1@uic.edu	AOB Suite 310
Accounts Receivable (RRC ONLY)			rrcbilling@uic.edu
Accounts Payable (RRC ONLY)			rrcpurchasing@uic.edu

Available Equipment and Resources

Equipment

Name		Price

Map

https://goo.gl/maps/4k9kAbmC9gS2