ALERT **Important for iLab Users**
The Help link in iLab opens an email to contact Support. To submit or track requests, visit: Submit and Track Support Requests
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, February 16th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
The Research Informatics Core (RIC) at the University of Illinois-Chicago (UIC) provides a broad spectrum of bioinformatics services to the UIC and Chicago-area research communities, including genomics, transcriptomics, epigenomics, metagenomics, metabolomics, and proteomics analysis, as well as applications in statistical analysis, systems biology, and machine learning.
For general inquiries, please contact the core at cribioinfo@uic.edu.
Mark Maienschein-Cline
Director
mmaiensc@uic.edu
George Chlipala
Associate Director
gchlip2@uic.edu
Pinal Kanabar
Bioinformatics Specialist
pkanabar@uic.edu
Leonid Feferman
Bioinformatics Specialist
lfefer1@uic.edu
Jason Wood
Bioinformatics Specialist
jasonmw@uic.edu
Carlos Martinez
Bioinformatics Specialist
carlosam@uic.edu
| Hours | Location |
|
|
|
Appointments by reservation only, please contact cribioinfo@uic.edu
RIC conference room: MBRB 1054
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Mark Maienschein-Cline |
Director
|
cribioinfo@uic.edu
|
MBRB 1058
|